Terms of Service

Novaro Wear
Contact: info@novarowear.com
Effective Date: August 2025

Overview

This website is operated by Novaro Wear. Throughout the site, the terms "we", "us" and "our" refer to Novaro Wear. Novaro Wear offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service ("Terms"), including additional terms and policies referenced herein and available via hyperlink (such as our Privacy Policy, Refund Policy, and Shipping Policy).

These Terms apply to all users of the Website, including browsers, vendors, customers, merchants, and/or content providers.

Section 1 – Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction (18+ in most EU countries), or that you have obtained parental/guardian consent for minors.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including EU and national copyright laws).

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.

  • Credit card information is always encrypted when transmitted over networks.

Section 3 – Accuracy of Information

We are not responsible if information on this website is not accurate, complete, or current. Historical information may be provided for reference only. Content may be modified at any time without obligation to update.

Section 4 – Services, Products & Prices

  • Product prices are subject to change.

  • We reserve the right to discontinue products at any time.

  • Products are shipped directly from our suppliers to the consumer. Customs duties, VAT, or import charges (if applicable outside the EU) are the responsibility of the customer.

  • The statutory warranty rights under EU law apply.

Contract conclusion: By clicking the “Buy” button, you submit an order. The confirmation of receipt is sent by automated email but does not constitute contract acceptance. The contract is concluded once we send you an explicit acceptance or dispatch confirmation.

Section 5 – Returns & Refunds

Returns and refunds are governed by our separate Refund & Return Policy, which is part of these Terms and available on our website.

In accordance with EU law (Directive 2011/83/EU), all consumers in the EU have a 14-day withdrawal right. Local rules apply:

  • Germany, Austria: Withdrawal period 14 days, specific form provided.

  • France: Consumer Code requires clear return instructions.

  • Italy, Spain, Portugal, Greece: 14-day minimum withdrawal, refunds within 14 days of receipt of returned goods.

  • Netherlands, Belgium, Luxembourg: Refund must be processed promptly and within 14 days.

  • Finland, Ireland: 14-day withdrawal, explicit duty to inform.

Section 6 – Billing & Account Information

We may refuse or limit orders, including per person, per household, or per order. You agree to provide current, complete and accurate information at all times.

Section 7 – Third-Party Tools & Links

We may provide access to optional third-party tools “as is” without warranties. Links to third-party websites are not under our responsibility. You should review third-party policies before engaging in transactions.

Section 8 – User Content & Feedback

If you submit content (e.g., reviews, comments, proposals), you grant Novaro Wear a royalty-free, perpetual, irrevocable license to use, reproduce, publish, and distribute such content. You may not submit unlawful, defamatory, or infringing material.

Section 9 – Personal Information

The submission of personal information through the store is governed by our Privacy Policy, which complies with GDPR and local EU requirements.

Section 10 – Errors & Omissions

Occasionally, our website may contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct any errors at any time without prior notice.

Section 11 – Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate EU or national laws

  • To infringe on intellectual property rights

  • To harass, abuse, defame or discriminate

  • To upload malicious code or attempt unauthorized access

  • For spamming, phishing, or scraping data

Violation may result in immediate termination of services.

Section 12 – Limitation of Liability

We do not guarantee uninterrupted, error-free service. Our liability is limited to the maximum extent permitted by EU and national laws.

Consumers retain all mandatory rights under applicable law (e.g., statutory warranty under EU Consumer Sales Directive).

Section 13 – Indemnification

You agree to indemnify Novaro Wear and its affiliates, partners, officers, directors, agents, and employees from any claim or demand arising out of your breach of these Terms or violation of laws.

Section 14 – Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain valid.

Section 15 – Termination

These Terms remain in effect unless terminated by either party. If you fail to comply, we may terminate your account immediately.

Section 16 – Governing Law

These Terms and all related agreements are governed by and construed in accordance with the laws of the Netherlands, without prejudice to the mandatory consumer protection laws of the EU member state where you reside.

Section 17 – Changes to Terms

We may update or replace these Terms by posting changes on our website. Your continued use of our services constitutes acceptance of such changes.

Section 18 – Contact

Questions about the Terms of Service should be sent to:
Novaro Wear
Email: info@novarowear.com